Sales Policy
Effective Date: December 18, 2024
Welcome to Pet Toys
Address: 6033 64th Ave, Riverdale Park, MD 20737, USA
💟 Email: Inf@dochoithucungdn.com
📞 Phone: +1 197-967-54567
🌐 Website: www.dochoithucungdn.com

1. Introduction

At Pet Toys, we are dedicated to offering high-quality and safe toys designed specifically for your beloved pets. This Sales Policy outlines the terms and conditions that govern the purchase and delivery of our products. By placing an order on our website or through our customer support channels, you agree to the terms outlined in this policy.

2. Ordering Process

  • Online Orders: Browse our selection of pet toys on www.dochoithucungdn.com and add items to your cart. Complete your purchase using our secure checkout system.
  • Order Confirmation: Upon successful payment, you will receive an email confirmation with your order details. Please check all information for accuracy.
  • Order Changes: Contact us via email or phone within 24 hours of placing an order to request changes or cancellations.

3. Payment Options

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers

All transactions are encrypted to ensure security.

4. Pricing

All prices listed on our website are in U.S. dollars and inclusive of applicable taxes unless otherwise stated. Prices may vary based on promotional offers or discounts.

5. Shipping Policy

  • Domestic Shipping: Orders are typically processed and shipped within 1–3 business days. Delivery times depend on your location and chosen shipping method.
  • Shipping Fees: Calculated at checkout based on weight, dimensions, and destination of the package. Free shipping is available on orders exceeding $50 within the U.S.
  • Tracking Information: You will receive a tracking link once your order has shipped.

6. Return and Exchange Policy

Pet Toys strives to ensure your satisfaction. If your product arrives damaged or defective, please notify us within 14 days of delivery. For details, review our full Refund and Return Policy.

7. Product Availability

We strive to maintain accurate stock levels on our website. However, in rare cases, an item may become unavailable after you place an order. If this occurs, we will notify you promptly and provide an option for a refund or substitution.

8. Customer Support

For inquiries, please reach out to us via:

Our team is available Monday–Friday, 9:00 AM to 5:00 PM (EST).

9. Promotions and Discounts

We periodically offer discounts and promotions on selected products. These offers are valid for a limited time and cannot be combined with other promotions unless explicitly stated. Stay updated by subscribing to our newsletter or visiting our Promotions Page.

10. Legal Compliance

All sales are subject to the laws of the state of Maryland, USA. By making a purchase, you agree to comply with all applicable regulations.

11. Feedback and Suggestions

Your feedback matters to us! We encourage customers to share their experiences or suggest improvements by emailing us at Inf@dochoithucungdn.com.

Thank you for choosing Pet Toys. We are committed to bringing joy and entertainment to your furry companions!